Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return you can contact us at inkgeekstattoos@gmail.com. Please note that returns will need to be sent to the following address for only product returns:

11201 Ed Brown Rd, Charlotte, NC, 28273, United States with title the Inkgeeksmarket returns.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at inkgeekstattoos@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Store Credit

You can also return your item for an E-Gift Card. By choosing this option we will waive the return label fee only on orders placed in U.S. valid only products sold on inkgeeksmarket.com 

To return your item for an E-Gift Card, simply email us inkgeekstattoos@gmail.com for instructions on obtaining your E-Gift Card.

* Gift Cards are only valid on merchandise and services sold at inkgeeksmarket.com. Not individual seller’s inkgeeksmarket.com

Gift Cards

This Gift Card may be used only to purchase merchandise and services sold at inkgeeksmarket.com

This gift card may not be applied to online purchases that are shipped to a non-U.S. address. It may not be used to purchase Gift Cards. This Gift Card may not be returned, redeemed for cash except as required by law or used as payment or credit toward any credit card accounts.

Lost, stolen or damaged Gift Cards may be cancelled and replaced with a new Gift Card in the amount of the then-remaining balance upon proof as required by Inkgeeks LLC Merchandise Credit, LLC issued this Gift Card.

European Union 3 day cooling off period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at inkgeekstattoos@gmail.com.

For balance inquiry by clicking this link: InkGeeks Gift card Balance! Expires in a year of purchase date.

International Orders

To start a return, you can contact us at inkgeekstattoos@gmail.com to receive instructions on where send the unwanted merchandise. Customers are responsible for paying shipping cost on international orders sold on inkgeeksmarket.com

Please Note: All other types of correspondence (notices, letters, etc.) sent to filament center address will be returned to the sender.

For business inquires: inkgeekstattoos@gmail.com